Privacy Statement


Vision Alliance is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Vision Alliance Web site and governs data collection and usage. By using the Vision Alliance website, you consent to the data practices described in this statement.

Collection of your Personal Information

Vision Alliance collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Vision Alliance also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Vision Alliance. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Vision Alliance for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Vision Alliance Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Vision Alliance public message boards, this information may be collected and used by others. Note: Vision Alliance does not read any of your private online communications.

Vision Alliance encourages you to review the privacy statements of Web sites you choose to link to from Vision Alliance so that you can understand how those Web sites collect, use and share your information. Vision Alliance is not responsible for the privacy statements or other content on Web sites outside of the Vision Alliance and Vision Alliance family of Web sites.

Use of your Personal Information

Vision Alliance collects and uses your personal information to operate the Vision Alliance Web site and deliver the services you have requested. Vision Alliance also uses your personally identifiable information to inform you of other products or services available from Vision Alliance and its affiliates. Vision Alliance may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Vision Alliance does not sell, rent or lease its customer lists to third parties. Vision Alliance may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Vision Alliance may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Vision Alliance, and they are required to maintain the confidentiality of your information.

Vision Alliance does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Vision Alliance keeps track of the Web sites and pages our customers visit within Vision Alliance, in order to determine what Vision Alliance services are the most popular. This data is used to deliver customized content and advertising within Vision Alliance to customers whose behaviour indicates that they are interested in a particular subject area.

Vision Alliance Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Vision Alliance or the site; (b) protect and defend the rights or property of Vision Alliance; and, (c) act under exigent circumstances to protect the personal safety of users of Vision Alliance, or the public.


Security of your Personal Information

Vision Alliance secures your personal information from unauthorized access, use or disclosure. Vision Alliance secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Vision Alliance will occasionally update this Statement of Privacy to reflect company and customer feedback. Vision Alliance encourages you to periodically review this Statement to be informed of how Vision Alliance is protecting your information.

Contact Information

Vision Alliance welcomes your comments regarding this Statement of Privacy. If you believe that Vision Alliance has not adhered to this Statement, please contact Vision Alliance at headoffice@vision-alliance.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.